Job Details

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Messaging Engineer

CHICAGO-60601, IL, US
11/08/2016

-

Required Skills

VB scripting

Company

Infinity Consulting Solutions, Inc

Experience

4 to 6 Year(s)

Job Description

Requirements:

Knowledge, Skills and Abilities

4+ years of relevant, hands-on experience supporting the following technologies in an Enterprise Environment:

Microsoft Exchange 2010

Microsoft Skype for Business 2015 or Microsoft Lync 2013

Active Directory

Enterprise Vault 12 or 11

PowerShell scripting

Secure Email Gateways (any of MS O365/EOP, Cisco IronPort, Symantec Messagelabs,
Proofpoint, Mimecast)

Windows Server 2008(R2)

General understanding of the following:

BES12 or BES10

GOOD Work or Good For Enterprise

ADFS and DirSync

Certificates, DNS, DHCP and GPOs

VB scripting

Windows Server 2012

Good written documentation skills and demonstrable experience of documenting systems and procedures

Ability to communicate to all levels of audience and structure messages in keeping with the listeners experience, background and expectation.

Ability to adapt to a fast paced and ever evolving business and technology landscape.

Ability to collaborate and work with team members in and out of the Messaging environment spanning multiple geographic sites and various lines of technology platforms.

Ability to organize task and set priorities with minimal supervision while raising awareness to issues or conflicts before it impacts deadlines and goals.

Detail-oriented individual who can manage his/her own time.

Experience with and wiliness to follow a strict change management and incident tracking process.

Passion for providing outstanding support for inbound incident tickets, as well as foresight to keep things running smoothly by utilizing monitoring systems such as SCOM; must know when to work independently, and when to escalate.

Excellent troubleshooting skills with a scientific approach to problem investigation and resolution.

Disciplined in operating in a secure environment without standing admin access and the ability to develop workflow following strict security guidelines and best practices

Participate in Tier-3 monthly on-call rotation and proactively monitor e-mail communications to the Messaging distribution list.

Experience in Financial sector preferred.

Third Party Applications Not Accepted