Job Details

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Senior Desktop Engineer

NEW YORK-10005, NY, US
01/12/2017

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Required Skills

Active Directory

Company

Infinity Consulting Solutions, Inc

Experience

3 to 5 Year(s)

Job Description

Senior Desktop Support Engineer needed in NY to join a central technology team.

The individual will be primarily responsible for the setup, maintenance and administration of Microsoft Windows desktops and responding to customer inquiries and issues.

This individual will also work with other IT personnel to actively participate in discussions and research solutions that improve the efficiency and quality of the company’s operations.

The individual will work with other departments to suggest and resolve hardware and software issues.

Respond to and resolving support requests for the end users.

Create and maintain an Asset Inventory for corporate technology assets

Perform hardware and software system configuration, maintenance, upgrades and troubleshooting of workstations, laptops, mobile devices and printers.

On-board new employees, create accounts, and order hardware and software for those employees, assist in the training and orientation of new staff in the use of hardware and software

3 years IT experience deploying and providing support for Windows 7, Office 2010 and various other pc desktop hardware/software.

Outstanding attention to detail and strong organization skills.

Experience using Symantec Ghost and/or Acronis for imaging and deployment.

Strong troubleshooting skills in a Windows environment.

Working knowledge of Active Directory, Group Policy, and Windows Server 2003/2008.

Problem solving skills and ability to identify and implement appropriate solutions.

Ability to prioritize and manage multiple tasks and projects concurrently to meet deadlines