NOC Specialist
MINNETONKA-55343, MN, US
07/06/2018
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Required Skills
Company
Infinity Consulting Solutions, Inc
Experience
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Job Description
NOC Specialist - 2 Openings!
Contract to Hire
Minnetonka, MN
Shift: Monday - Friday, 4:00pm - 12:00am
Shift: Monday - Friday, 11:00am - 8:00pm
We are looking for an individual to provide end user support to all managed IT clients.
This resource will be the first line of support for all clients.
You will resolve prioritized requests while maintaining accurate and thorough documentation while completing ticketing history to document analysis, diagnosis, and resolution plus future preventive actions.
Requirements:
2+ years of experience supporting clients face to face, via phone OR via email in "big box " shops or Managed Services Providers (MSP)
Must have experience completing 20+ tickets per day
Experience with troubleshooting issues - internet connectivity, outlook
Active Directory, SCCM, VMware, VDI, Vsphere, VPN, Outlook, Exchange
Backup experience
Citrix
Cisco - Cisco Voice is a HUGE plus
CCNA, MCSE, OR Cisco Certifications are a huge plus
NOC Engineer
Information Technology
No Preference
Contract To Hire
Other
2
Candidate Requirements
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Walkin Information
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205,
NEW YORK-10018, NY,
US
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