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Citrix Engineer

CHICAGO-60639, IL, US
07/16/2018

-

Required Skills

PowerShell, VBScript

Company

Infinity Consulting Solutions, Inc

Experience

Job Description

Citrix Engineer:

We are working with one of the fastest growing insurance firms in the US and they are currently looking for a Citrix Engineer to come help with software updates and the extra workload for theri 4500 Citrix users across 20 regions.

This Citrix Engineer will work with 3 fulltime Citrix Engineers and 2 Service Desk employees.

The Citrix Engineer performs a variety of engineering tasks relating to the Citrix Systems environment.

The Citrix Systems Engineer performs hardware and software integration and maintenance tasks required to assist on projects within the Citrix Systems environment.

Supports and assists in mergers and acquisitions.

Work is performed by following procedures and manuals in a team environment.

Principal Duties and Responsibilities

DUTIES
:

Creates documentation relating to Citrix Systems support and best practices as required

Deploys and supports Citrix Systems related hardware and software

Maintains and supports a variety of Citrix System Monitoring tool related products

Tests and integrates hardware and software relating to upgrades or migrations to the Hub
International Citrix Environment

If required, assist other managers or IT personnel in the Operations team

Maintain and update documentation for all phases as required by assigned projects

Participates in various support (requests, change orders) and brings follow-up action items to closure in a timely manner

Provides immediate Citrix Systems support for problems escalated from Level II support

Provides support in acquisition projects, including upgrades and migrations

Interacts with other Operations Team members and support personnel to resolve server
client or laptop connectivity issues relating to the Citrix Systems environment

Maintains and updates Citrix Systems related PowerShell, VBScript and WSH scripts

Assists in plans for future growth and enterprise demand

Maintains a working knowledge of their field, advises management of current trends
relating to the Citrix Systems environment or available products

Follows best practices and implementations on Enterprise Citrix Systems

Performs a variety technology related tasks, as assigned by the Citrix Systems Manager or
Senior Citrix Systems Engineer

RESPONSIBILITIES
:

Complete all tasks within assigned schedule and budget while maintaining a high level of quality

Provide periodic and accurate feedback on status of assignments

Identify and communicate problems that affect progress to the Citrix Systems Team

Resolve, or seek resolution to problems, from peers, immediate manager, or other
Operations personnel

Follow standards and procedures identified for work assignments

Update and maintain all information and documents relevant to assignments in detail

Maintain a positive work attitude, a high level of communication and cordial relations that foster team work

Resolves requests or change orders in timely fashion

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Job Specifications - MINIMUM REQUIREMENTS

(A) EDUCATION LEVEL/EXPERIENCE REQUIRED

Bachelor's degree in discipline appropriate to assignment or an equivalent combination of education and experience. Related certifications will be helpful.

The candidate must have 2+ years of experience supporting Citrix Systems in an enterprise environment.

(B) KNOWLEDGE REQUIRED

Advanced knowledge of Microsoft server products such as Terminal server

Advanced experience Citrix XenApp and XenDesktop

Advanced knowledge of VMWare products or virtual concepts

Expert trouble shooting skills using a variety of Citrix troubleshooting tools

General knowledge of scripting languages such as PowerShell, VBScript and WSH