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Program Manager

CHICAGO-60606, IL, US
09/07/2018

-

Required Skills

Portfolio Management Tools

Company

Infinity Consulting Solutions, Inc

Experience

Job Description

The Program Manager is accountable for overseeing all aspects of moderate to highly complex projects.

The program manager must have the ability to manage across the ongoing projects to support planning and communication, including the strategic roadmap of the projects.

The specific work efforts are strategic, cross-functional, and integrated in nature.

The project teams are comprised of internal resources and external vendors, and projects often have fixed deadlines.

The program manager is responsible for stewarding the critical enterprise efforts and driving the delivery of transformational change by providing oversight to the assigned projects.

The Program Manager’s primary responsibilities will include driving schedule creation and tracking, issue/risk identification and mitigation, dependency management, resource/budget tracking, and executive-level communication.

The program manager may also own unique problem solving assignments, as it relates to improving governance, reporting, project management processes, and general operations.

Multiple methods of delivery (agile, waterfall, mixed) are being used to deliver project outcomes and as such, the Project Manager must apply experience in blending traditional program management principles and practices with an agile development approach in the right proportions based on size and complexity of the project/product.

Position Specifications:

1 Key Responsibilities Include:

Oversees complex projects often involving multiple internal and external constituents and matrix partners

Responsible for overall coordination, transparency and stability of project oriented work efforts

Leads cross-functional meetings and fosters teamwork on matrixed teams; drives issue escalation and resolution

Coordinates of technology resources and collaboration with cross-functional teams from multiple business groups

Defines and tracks project milestones while developing, maintaining, and reporting on an overall integrated delivery plan

Assess and engages appropriate stakeholders to resolve all high priority cross-program risks and issues as they are encountered

Provide ongoing support and communication between our business and technology teams

Assesses and reports health of all projects in an objective manner, maintaining project transparency and accurate status; keeping technology and business leadership informed

Represents the projects/program and its objectives in all
governance/compliance/regulatory and gating forums

Maintains resource allocation throughout the project

Identifies, coordinates, and communicates project interdependencies and impact

Drives achievement of projects/program success factors

Ensure all projects adhere to project methodology compliance standards set by the company

Reviews and manages program budget variance and scope change requests

Addresses escalated resourcing issues with project manager and resource manager, as needed

Driving project management best practices

Validates financial forecasts and provides on-going reconciliation of resources and other related project expenditures

Develops communication plans and interfaces to execute on responsibilities

2 Essential Skills/Knowledge:

Excellent project management, organization, and team collaboration skills

Excellent written and verbal communication skills, communicating about complicated projects and issues in an easily understood simplified style to any audience

Excellent facilitation, collaboration, negotiation, and presentation skills with proven ability to work effectively with all organizational levels

Ability to manage and report progress of dependent and independent project initiatives

Ability to anticipate risks and devise solutions in the moment

Comfort with ambiguity, frequent change, or unpredictability

Understanding of software development lifecycles and experience managing internal, external and hybrid teams

(i.e. Agile, SCRUM, Waterfall, Iterative)

Proficient with the Project and Portfolio Management Tools (Visio, MS Project, Clarity, etc.)

In depth understanding of and application of project management concepts including documentation standards, risk identification and mitigation techniques, dependency management and change controls process

Proven problem-solving, decision-making, and financial skills

Has experience applying project management best practices in the absence of entrenched .project management standards

Ability to navigate a highly matrix organization effectively to remove roadblocks for the team, facilitate team operations and lead planning meetings.

Experience managing multiple projects simultaneously with vendor/contractor resources and relationships

Manages moderately high complexity projects independently with minimal oversight and direction from others

Ability to lead across a wide variety of technology project types

Provides steady leadership in the face of uncertainty, change, and aggressive deadlines

Delivers project results through leadership and influence rather than authority and control

Ability to adapt and respond to changes both inside and outside the projects/program

Effectively builds relationships with business partners, technology stakeholders, and vendor partners

Creates an environment that motivates, inspires and respects others.

Ability to build team cohesiveness to achieve results.

Ability to accurately forecast project costs and resource utilization.

Must be able to work as an integral part of the PMO Team and maintain good rapport with all departments

Ability to accept change and be flexible; focusing on action and outcomes