Job Details

Email to Friend Save Back

Technical Analyst

NEW YORK-10007, NY, US
10/15/2018

-

Required Skills

A+, VBscript

Company

Infinity Consulting Solutions, Inc

Experience

Job Description

Technical Analyst

Requirements:

2-3 years IT experience in a position of a Technical or Systems Analyst.

College degree and Certifications, such as: A+, Windows 2007/2010, Win 7, MCSE, CCNA, etc.

Supported a user population of 300+ desktops.

Strong understanding of Pentium based desktop computer systems.

Strong understanding of mobile device administration.

Strong technical understanding of MS: XP, Windows 7 & Office 2010.

Excellent Diagnostic and troubleshooting skills.

Strong communication/writing skills, both verbal and written with all staff levels.

Must be self motivated, dependable/punctual, cooperative, composed, and have the ability to take initiative.

Must be able to multi-task, while having strong organizational skills with accuracy and attention to detail.

Must be able to perform job functions (such as lifting heavy objects and traversing stairs) with reasonable accommodations.

Must be service oriented and be able to communicate technical information to non-technical personnel.

Must be willing to accept new challenges and job responsibilities as assigned.

Pursues training and development opportunities. Strives to continuously build knowledge and skills and shares expertise with others.

Desired Requirements:

Familiarity of Document Management Systems (i.e. Interwoven, PC-Docs, Docs Open, WorldDox, etc.)

Experience with Cherwell Service Management , VPN & Citrix client, Cisco VOIP support,
Desktop Imaging, Two-factor authentication and encryptions support, Scripting (i.e
VBscript, Linux perl, html, php/mysql, etc.)

Application Packaging/Deployment (MSI/SMS, etc.)

Wireless (802.11x) experience and support.

SMS, MSI Application Packaging and distribution.

Experience in training classroom and remote situations, webinars and one-on-one.

Experience with creating training materials such as user manuals, training agendas, newsletters, QRCs and other documentation