Infinity Consulting Solutions, Inc
2 to 4 Year(s)
Messaging Support Engineer Contract to Hire Eagan, MN Primary Responsibilities: Work as a Level 2/3 resource on the Messaging and Conferencing Support team Day-to-day Incident and Problem management of a multi-forest Exchange environment Day-to-day user support for various messaging and conferencing related issues Creation and maintenance of Messaging and Conferencing related documentation as necessary Assist Level 4 Engineers and/or Vendors with Incident and Problem management as necessary Work with end-users to resolve Incidents as necessary Attend weekly team and 1:1 meetings Required Skills / Experience: 2+ years proven knowledge and experience managing a medium to large Exchange environment Proven understanding of Microsoft Exchange and O365 Exchange Online 2+ years proven Outlook experience Windows Active Directory Experience Basic Understand and knowledge of WebEx Skype for Business and Microsoft Teams PowerShell, Remote PowerShell and basic PowerShell scripting Experience with or knowledge of Service Now 2+ years proven experience managing a multi-forest, global Exchange environment Experience managing and supporting users on a daily basis