Job Details

Email to Friend Save Back

Global IT Business Analyst

CHICAGO-60603, IL, US
08/11/2019

-

Required Skills

MS-Office applications

Company

Infinity Consulting Solutions, Inc

Experience

4 to 8 Year(s)

Job Description

The IT Business Analyst overall responsibility is for analyzing the business needs of clients and stakeholders to help identify business problems and propose solutions.

To do this, the business analyst will need to work closely with the Business Sponsor, Project Manager, subject matter experts, and the project team.

Assess the business needs to help identify business problems and propose solutions

Serve as a change agent to help transition the firm from our existing environment into an environment of technology-driven solutions that will enhance the efficiency, quality, and effectiveness of our global practice

Examination of current business processes and make recommendations for improving quality and/or increasing efficiency within business unit operations

Formally documents business, functional, and technical requirements following an SDLC Project delivery
Framework process and templates, including functional requirements specifications, requirements traceability matrices (RTMs), use cases, storyboards, workflow diagrams, and data flow diagrams

Create and maintain process, user, and instructional documentation

Drive data gathering, review and analysis of data working closely with business partners to distinguish user requests from true needs

Decompose high-level information into granular details and general understanding

Communicate system requirements to system analysts and engineers using functional specifications, flow charts, story boards, use cases, personas, user stories, and process diagrams

Primary liaison, acting as an interface between business partners, development team, and technology providing subject matter expertise on technical systems and processes for assigned area

Regularly meets with stakeholders to review and validate the business and functional requirements; performs targeted system testing with the help of testers to ensure the successful implementation of new systems

Obtain stakeholder buy-in and proactively manage expectations throughout the project

Responsible for supporting multiple projects at one time

Alignment of user acceptance strategy and plan to the business requirements

Meet with project stakeholders to clearly capture business requirements, critical milestones, and dependencies – may require travel to other offices

Coordinate the creation and follow up of project related surveys and end-user communications that clearly explain technical concepts using non-technical language

Challenges the status quo

Qualifications:

Bachelor's Degree or equivalent work experience required

A minimum of 4 years as a business analyst successfully delivering impactful business process
improvements and solutions

8+ years of IT experience working in the legal industry or professional services

Strong understanding of project management principles / methodology

Must have business requirements and functional specifications experience

Has experience in business and functional requirements management, business process analysis and design, and leading stakeholder workshops

Must be analytical and solutions oriented towards solving business issues and opportunities

Must be able to distill critical data and help to identify required actions based on indicative results

Agile and DevOps experience preferred

Proficient at developing business process design (Process flows, diagrams, etc.) and in using MS-Office applications including Word, PowerPoint, Excel, Visio, Project

Strong analytical and problem-solving skills to identify issues or improvements in processes

Strong written and oral communication skills and a keen level of attention to detail

Explains technical concepts in written and spoken communications using non-technical language; outstanding business writing skills

Self-motivated, self-starter, focused on delivery of deadlines and adherence of quality assurance procedures

Proven ability to work under pressure; ability to handle multiple conflicting priorities

Team awareness – recognizes and understands both personal and team dynamics and relationships; recognizes motivational issues and provides incentive

Understanding of technology, architecture, development, and quality assurance

Experience working with global teams; ability to adapt to different cultures and work environments

High level of discretion, comfortable handling sensitive information and maintaining confidentiality