Technology Analyst
WASHINGTON-20011, DC, US
11/11/2019
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Required Skills
Company
Infinity Consulting Solutions, Inc
Experience
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Job Description
Technology Analyst
Summary:
The Technology Analyst will be a central part of the team responsible for the day-to-day administration and management of the Firm's the experience management platform and related systems.
The primary role of the Technology Analyst will be to support activities related to the Firm's knowledge management technology including the experience management platform and related systems.
S/he supports the efforts to capture and maintain experience information including client and matter profiles in support of the knowledge management efforts, profiling all new matters upon opening with critical data points including Matter Type, parties and other details drawn from the New Business Intake package; managing the master Matter Type list to ensure consistency across the entire platform; mapping legacy data sets against Foundation profiles for import into the collection; contributing to workflow and reporting development.
Duties and Responsibilities:
Perform day-to-day maintenance activities to support the experience management platform and related systems
Perform routine data entry for clients, matters and/or person profiles
Develop familiarity with the content and configuration of the experience management platform and integrated data sources
Assist with data integration, import and export projects
Prepare standard metrics reporting to measure the quality and quantity of data maintained within the experience management platform
Provide basic end-user support for "how to" questions and technical issues
Identify opportunities to improve and/or add to the experience management platform and related processes and integration sources
Update standard configuration documentation and related end-user materials for the experience management platform and related systems
Education and/or Experience:
Required:
Bachelor's degree from a four-year college or university
Minimum of two years of experience working with practice-related information and processes
Proficiency in MS Excel, MS Word and PowerPoint
Demonstrated ability to manage multiple assignments with competing deadlines and priorities
Strong writing and proofreading skills
Preferred:
Familiarity with legal technology such as experience or expertise systems, research tools, workflow systems and/or legal project management or practice management tools
Basic understanding of law firm structure and business practices, as well as practice-specific terminology
Knowledge of various external research tools such as Lexis, Westlaw, CapitalIQ, Thomson MonitorSuite and other resources
Technical Business Analyst
Information Technology
No Preference
FullTime Job
Other
1
Candidate Requirements
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Bachelors
Walkin Information
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10/28/2019
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205,
NEW YORK-10018, NY
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