ServiceNow Specialist
DALLAS-75202, TX, US
12/02/2019
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Required Skills
Company
Infinity Consulting Solutions, Inc
Experience
3 to 5 Year(s)
Job Description
SERVICENOW SPECIALIST
DALLAS, TX
ICS is working with a client, who is a major professional services provider to the real estate industry, to find a ServiceNow Specialist to join their team in Dallas, TX!
This person will be part of the Infrastructure Services Team and be the point-of-contact for the company and its’ clients.
The ideal candidate will be a collaborative, mature, and client-facing individual with deep ServiceNow knowledge; from both a configuration to a development standpoint.
RESPONSIBILITIES:
Provide day-to-day administrative and operational support to the ServiceNow user base
Assist the process for reviewing and improving policies and procedures to support an ITSM/ITIL
framework
Responsible for managing rollout of new ServiceNow modules, features, and functionality
Lead and implement the design and configuration of new solutions in ServiceNow
Monitor and optimize the health, usage, and overall compliance of the ServiceNow platform
Coordinate & execute platform upgrades & maintenance, update set management, system clone
Advise teams on design, development and overall best practice configuration of ServiceNow
Document/Maintain functional business requirements, process flow diagrams, and business use cases
Work with ServiceNow sales team to preview, evaluate, and implement the latest capabilities of
ServiceNow’s products
Responsible for training internal team members and clients on ServiceNow functionality
Responsible for working with and training offshore team members
REQUIREMENTS:
3+ years ServiceNow Administration and ServiceNow development/configuration experience
Proficiency in JavaScript to comfortably read, modify, and write both client and server side scripts
Experience with database design principles and procedures, particularly table/field schema, database relationships, business rules, Access Control Lists
Understanding of SDLC, Agile/Scrum, and Waterfall methodologies, but more important is a strong ability to adapt to varying hybrids on a project-to-project/client-to-client basis
Experience interacting with clients on a daily basis and providing status updates
Strong verbal and written communication skills required.
Service Desk Mgr
Information Technology
No Preference
Contract To Hire
Other
1
Candidate Requirements
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Bachelors
Walkin Information
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11/25/2019
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205,
NEW YORK-10018, NY
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