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Infinity Consulting Solutions, Inc
Service Desk Analyst I
Broomfield, CO
FTE $40k/yr.
IT Support professionals, calling on you! Do you enjoy fixing problems utilizing your strong technical aptitude? Are you looking to capitalize on your excellent communication skills? Do you want to solve hardware and software problems? If so, this may be the role for you!
Day to Day:
Provide first and second level technical support for local and remote users, resolving technical problems and answering queries through various channels such as telephone, chat, email, and tickets submitted online.
Follow all company and department documented procedures and protocols.
Diagnose, identify, isolate, analyze, and resolve probl...
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Infinity Consulting Solutions, Inc
IT Support Specialist
Denver, CO
Contract
The IT Support Specialist is responsible for performing analytical, technical, and administrative work in the installation of new, and support of existing computer systems and workstations.
Will complete Tier I, II and III troubleshooting in a Windows environment, resolving issues with computer systems and peripheral equipment located throughout the organization.
Timely responses to user reported incidents, training end users in the use of equipment and software, and performing general IT maintenance tasks will be a large chunk of this role.
Essential Functions:
Customer Support: Provides professional, courteous, and quality sy...
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Infinity Consulting Solutions, Inc
Desktop Systems Specialist
Boulder, CO
FTE $55-$70k/yr.
Job Description:
Calling top Desktop Systems Specialist individuals to provide an exceptional, high quality, professional Site IT support and technical leadership within the company.
The primary responsibility is to provide recommendation, implementation, maintenance, and support of IT End User Services (EUS) solutions specializing in taking Site IT Support to the next level for the company.
The Desktop Systems Specialist is expected to recommend and implement solutions, maintenance and support of network, voice, printer, mobile device, hardware, software, operating system, and applications support with the sole pu...
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