SUPPORT CENTER REPRESENTATIVE Frisco, TX Direct Hire We are hiring 25+ Support Center Representatives to build out our Client's new 24x7 Command Center in Frisco, TX. The following systems will be involved: Microsoft Office, ADP Self Service, CORE, Device Manager and Windows XP Operating Systems. What You'll Do: Understand and communicate clearly and concisely to the research team the current state of the ATM to fully diagnose the problem for resolution. Adjust language and terminology to the needs of the customer (internal and external) in a professional manner to interpret and provide feedback for further research. Act as a liaison between Technical Support and oth...
Customer Service Representative - Mortgage Coppell, TX Contract to Hire ICS is hiring a Mortgage Customer Service Representative for our mortgage client in the Coppell, TX area! This is a contract to hire position in a casual work environment, with a work hard - play hard mentality. What You'll Do: Responsible for answering telephone call inquiries (inbound/outbound) and promoting good will with customers. Relies on instructions and pre-established guidelines to perform the functions of the job designed to help representatives achieve our goals. Maintains at least minimum proficiency results for productivity (required to process data entry in addition to calls) and quali...
Customer Service Representative - Mortgage Coppell, TX Contract to Hire ICS is hiring a Mortgage Customer Service Representative for our mortgage client in the Coppell, TX area! This is a contract to hire position in a casual work environment, with a work hard - play hard mentality. What You'll Do: Responsible for answering telephone call inquiries (inbound/outbound) and promoting good will with customers. Relies on instructions and pre-established guidelines to perform the functions of the job designed to help representatives achieve our goals. Maintains at least minimum proficiency results for productivity (required to process data entry in addition to calls) and qua...
SUPPORT CENTER REPRESENTATIVE Frisco, TX Direct Hire We are hiring 25+ Support Center Representatives to build out our Client's new 24x7 Command Center in Frisco, TX. The following systems will be involved: Microsoft Office, ADP Self Service, CORE, Device Manager and Windows XP Operating Systems. What You'll Do: Understand and communicate clearly and concisely to the research team the current state of the ATM to fully diagnose the problem for resolution. Adjust language and terminology to the needs of the customer (internal and external) in a professional manner to interpret and provide feedback for further research. Act as a liaison between Technical Support and o...
CUSTOMER SERVICE REPRESENTATIVE IRVING, TX AREA CONTRACT POSITION ICS is hiring a Customer Service Representative for our Client in the Irving, TX area! Our ideal candidate will possess skills in customer service, commuynication, and organization. The Customer Service Representative displays strong attention to detail and management characteristics as well as the ability to handle multiple tasks at a time. WHAT YOU’LL DO: Perform a host of customer service duties such as receiving calls and requests from the general public, real estate agents/brokers or other agencies. The type of request may depend on the business segment e.g. escrow branches will deal with escrow-r...
Customer Service Representative Coppell, TX Contract to Hire Immediate need for customer service representatives searching for outgoing, detail-oriented team members to build out a team and start immediately! Responsibilities Responsible for answering telephone call inquiries (inbound/outbound) Relies on instructions and pre-established guidelines to perform the functions of the job designed to help representatives achieve our goals Build positive relationships with customers and internal employees Maintaining minimum performance standards based on company and individual goals. Additional requirements as needed Requirements Working knowledge of Microsoft O...
SUPPORT CENTER REPRESENTATIVE Frisco, TX Direct Hire We are hiring 25+ Support Center Representatives to build out our Client's new 24x7 Command Center in Frisco, TX. The following systems will be involved: Microsoft Office, ADP Self Service, CORE, Device Manager and Windows XP Operating Systems. What You'll Do: Understand and communicate clearly and concisely to the research team the current state of the ATM to fully diagnose the problem for resolution. Adjust language and terminology to the needs of the customer (internal and external) in a professional manner to interpret and provide feedback for further research. Act as a liaison between Technical Support and other i...
CUSTOMER SERVICE REPRESENTATIVE - BILINGUAL FLOWER MOUND, TX CONTRACT-TO-HIRE POSITION: ICS has partnered with a client in the Insurance industry who is looking for an energetic, customer service-driven Customer Service Representative, who is fluent in English and Spanish. This person will join the Policy Service team in Flower Mound, TX! The representative will provide exemplary customer service in a fast-paced, high call volume environment. The ideal candidate will display effective time management and sound decision-making abilities; plus be an advocate for the company’s brand. REQUIREMENTS: 1+ years of experience in a customer service position; face-to-face or...